13 December, 2019 Case studies

Coface’s expertise helps Rotork reduce outstanding debt

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Rotork

In brief:

Coface’s knowledge and expertise has helped support Rotork’s credit management operations, including quick recovery of any debts.

The customer:

Rotork is the market leading actuator manufacturer and flow control company that operates in any market where the flow of gases or liquids need to be controlled.

Challenges:

Required tighter control over credit management especially with suppliers who are reliant on others.

Choosing Coface

In Chris’s experience, the Coface name goes a long way when it comes to collecting overdue invoices.
“In some cases, a customer has approached us and asked why we have stopped supplying and we would say, we have passed the matter to Coface because it is a late-paying debt. That normally unlocks the payment quickly,” he says.

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